Dear Alice Blue Support Team,
I hope this email finds you well. I am writing to bring to your
attention an issue I am currently facing with my live data subscription
for options symbols, specifically related to Bank Nifty.
I have subscribed to the following options symbols: (1st is NIFTY BANK
Index : which is the only update I am receiving)
(NSE|26009#NFO|40887#NFO|40888#NFO|40895#NFO|40896#NFO|40897#NFO|40898#NFO|40923#NFO|40924#NFO|42930#NFO|42939#NFO|42987#NFO|42991#NFO|43054#NFO|43055#NFO|43107#NFO|43108#NFO|43138#NFO|43139#NFO|43141#NFO|43142#NFO|43143#NFO|43144#NFO|43153#NFO|43156#NFO|43171#NFO|43172#NFO|43173#NFO|43174#NFO|43175#NFO|43176#NFO|43213#NFO|43214#NFO|43220#NFO|43221#NFO|43222#NFO|43223#NFO|43225#NFO|43226#NFO|43239#NFO|43241#NFO|43242#NFO|43243#NFO|43246#NFO|43249#NFO|43252#NFO|43257#NFO|43272#NFO|43273#NFO|43274#NFO|43275#NFO|43276#NFO|43277#NFO|43294#NFO|43298#NFO|43303#NFO|43304#NFO|43309#NFO|43310#NFO|43339#NFO|43340#NFO|43341#NFO|43344#NFO|43348#NFO|43349#NFO|43361#NFO|43362#NFO|43366#NFO|43368#NFO|43390#NFO|43391#NFO|43392#NFO|43395#NFO|43398#NFO|43400#NFO|43410#NFO|43421#NFO|43426#NFO|43427#NFO|43430#NFO|43431#NFO|43433#NFO|43434#NFO|43446#NFO|43447#NFO|43458#NFO|43459#NFO|43460#NFO|43461#NFO|43465#NFO|43466#NFO|43467#NFO|43468#NFO|43470#NFO|43471#NFO|43473#NFO|43478#NFO|43479#NFO|43480#NFO|434
81#NFO|43488#NFO|43552#NFO|43553#NFO|43554#NFO|43557#NFO|43562#NFO|43563#NFO|43572#NFO|43573#NFO|43574#NFO|43575#NFO|43628#NFO|43629#NFO|43641#NFO|43642#NFO|43646#NFO|43647#NFO|43649#NFO|43652#NFO|43654#NFO|43655#NFO|43670#NFO|43671#NFO|43672#NFO|43673#NFO|43674#NFO|43677#NFO|43678#NFO|43679#NFO|43732#NFO|43733#NFO|43734#NFO|43739#NFO|43740#NFO|43741#NFO|43746#NFO|43747#NFO|43758#NFO|43762#NFO|43772#NFO|43774#NFO|43775#NFO|43776#NFO|43777#NFO|43798#NFO|43799#NFO|43800#NFO|43801#NFO|43802#NFO|43803#NFO|43804#NFO|43805#NFO|43806#NFO|43807#NFO|43812#NFO|43813#NFO|43818#NFO|43819#NFO|43820#NFO|43821#NFO|43822#NFO|43823#NFO|43825#NFO|43826#NFO|43827#NFO|43828#NFO|43829#NFO|43834#NFO|43835#NFO|43836#NFO|43837#NFO|43841#NFO|43845#NFO|43846#NFO|43847#NFO|43848#NFO|43857#NFO|43858#NFO|43859#NFO|43860#NFO|43861#NFO|43862#NFO|43863#NFO|43864#NFO|43865)
While I am receiving live updates for index symbols, I am not receiving
any updates for the aforementioned Bank Nifty options symbols. This lack
of data is hindering my trading activities and analysis.
I kindly request your assistance in resolving this matter at your
earliest convenience. If there are any steps I need to take or
configurations to adjust on my end, please do let me know. If possible,
could you please investigate and confirm if there is an issue on your
end?
Your prompt attention to this issue would be greatly appreciated. Thank
you for your ongoing support.