Logout on screen referesh

Trading Application
1

Hi Alice team,

We are facing an issue where we login on a web browser and when we refresh the browser as position does not update live, system logs us out. It happens every time on the first login. When we log back again then system does not log out on Refresh.

Please look into this issue. Let me know if you require any other details.

2

@Market_Alpha
Could you please share the error details with our support desk? They will assist you further and provide a ticket number to track the progress with the respective team. Once they have investigated the issue, they will revert back to you with a resolution.