I opened alice blue account through referral, while opening the algo person said u can pledge your holdings earn 10 to 12% growth and trade through my algo platform get 10 to 12% return , so by both trading and investing together u can get 20% return per year.
Based on that we joined.
But now that person has converted his algo into DIY ( do it yourself platform) and is not providing strategies , even when algo fails to execute stoploss orders and we go into loss the answer is rude.
When questioned about his promise of 10 to 12% returns per year , he now says if I can get 10 to % 12 % returns why should I give strategies to you i will trade myself.
The tongue has no bone .
The reason is he has shifted completely to crypto.
So I want to change referral to another algo provider so that I can trade.
But support says alice blue does not have that provision
Dear admin pl inform your ceo about this problem and allow change of referral.
Otherwise we have to shift to some other platform to trade though we like aliceblue.
Hi sorry unknown numbers get blocked as spam. I had already raised a ticket to support and got this answer.
RE: [#1778690] Change of referral
Dear Sri Sennath Joseph Arul,
Greetings for the day!
Thank you for reaching out to us. We are glad to assist you with your query.
As per the email mentioned above, we would like to inform you that after a Demat account has been opened, it is not possible to change the Referral ID due to company policy.
We appreciate your understanding in this matter. Please let us know if you need any further assistance.
If you have any further questions or need assistance, please feel free to reach out to us. We are here to assist you.
We are pleased to inform you that your reported query/issue has been resolved. If you feel the issue is still not resolved, please respond to this ticket within 24 hours. In case we do not receive a response, we will consider the issue/query resolved and proceed with closing the ticket. If you need assistance with any other query or issue, please refer to our FAQ or raise a new ticket, and our team will be happy
Greetings for the day! Thank you for reaching out to us. We are glad to assist you with your query.
As per the previous email, we apologize for the inconvenience caused. Currently, you are under the referral of TM979. Kindly provide us with the new partner code to which you would like to be shifted, so that we can coordinate with the higher authorities and update the status accordingly.
If you have any further questions or need assistance, please feel free to contact our support desk at the following numbers: 07676444362 or 07314921313. We are here to help you.
provide your valuable feedback once the ticket is closed.
Regards,
Anil Y
Customer support executive.
Contact – 07676444362, 07314921313 (Monday to Saturday).